Conversations that resolve and convert
We build chat assistants that actually close the loop — answering from your knowledge base, qualifying leads, taking actions in your systems and handing off to a human the moment it's warranted.
Technology we build with
Assistants that do more than deflect tickets
A good assistant doesn't just chat — it resolves. We ground responses in your content, connect the bot to the systems where work happens, and instrument every conversation so you can see what it solved, what it escalated and where to improve.
- Grounded answers from your docs and knowledge base, with citations
- Actions in your systems — create tickets, check orders, update records
- Seamless live handoff to agents with full conversation context
- Omnichannel deployment across web, in-app, WhatsApp, Slack and more
What we instrument
Agent monitoring
Resolution rate
Response latency
Satisfaction
Chat that carries its weight on every channel
From knowledge grounding to human handoff and analytics — the full conversational stack.
Omnichannel deployment
One assistant across web, in-app, WhatsApp, Slack and email with consistent behavior everywhere.
Knowledge grounding
Answers drawn from your help center and docs, cited and kept current as content changes.
Live agent handoff
Smooth escalation to a human with the full transcript and context, so customers never repeat themselves.
Multilingual support
Natural conversations in dozens of languages, detected and handled automatically.
Conversation analytics
Dashboards on resolution, deflection, sentiment and gaps that show exactly where to improve.
Guardrails & safety
Scope limits, tone control and PII handling that keep every conversation on-policy.
One assistant, many jobs to be done
Where conversational AI delivers measurable results.
Evaluation-driven
Every build ships with an evaluation suite, so quality is measured rather than asserted.
Deployed your way
Your cloud account, VPC or on-premise — including open-weight models where data cannot leave.
Source-code handover
You receive the code and the documentation. No lock-in to us to keep it running.
Human in the loop
Approval gates and review queues wherever an automated mistake would be costly.
Common questions
Responses are grounded in your approved content with citations, and the assistant is scoped to say when it doesn't know and escalate rather than guess.
Launch an assistant that actually resolves
We'll ground a chatbot in your knowledge and connect it to your systems in a matter of weeks.